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Care Line

Careline child services

Careline child services manages all child social care enquiries and referrals. You can contact them 24 hours a day, 7 days a week. 


Contact them on 0151 233 3700 to:


  • Raise a concern about a child at risk (if a child is at immediate risk call 101 or 999 in an emergency).
  • If you are a member of the public and have a concern about a child please contact Careline on 0151 233 3700 or Merseyside Police on 0151 709 6010 or 999 in an emergency.

    You should report your concerns if you feel that:

  • A child needs protection – if a child is suffering harm, neglect or abuse, we can investigate and act to protect them.